Online Sense is ICDL Arabia's philanthropic arm aimed at raising public awareness on Cyber Safety.

 If you are a Whatsapp user, you might have come across this bug that’s frustrating Whatsapp users across the globe. Many among them posted their anger on Twitter after a bug stopped them from seeing the names of senders in their message notifications.

Users just see ‘Whatsapp’ instead of the sender’s name whenever they get a notification!

It’s iPhone users that seem to be impacted the most by a recent Whatsapp update.

In case you are facing such an issue, we have good news for you! You can rectify it immediately in a few simple steps:

Certify your team in cybersecurity before your company is hit by a cyberattack

Here’s how to can tackle the bug:

  • Go to Whatsapp Settings inside the app and click on Notifications
  • Turn it to ‘Show Preview’, and then go into your iPhone’s settings menu
  • In the Notifications menu, select Whatsapp, click ‘Show Previews’ and switch it to ‘Never’

Please be aware that doing so will also remove any preview text in your Whatsapp notifications.